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Home›Industry›NCC Blames Disruption in Telecom Services along West Coast on Undersea Cable Cuts

NCC Blames Disruption in Telecom Services along West Coast on Undersea Cable Cuts

By Sam Ogbeifun
March 15, 2024
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The Nigerian Communication Commission (NCC) has blamed recent disruption in undersea data and telecom cable services along West African Coast on cable and equipment cuts

The NCC in a statement said the equipment faults have negatively impacted on data and fixed telecom services in several countries of West Africa, including Nigeria, Ghana, Senegal, Cote de Ivoire, among others. Statement signed by Reuben Muoka, NCC Director, Public Affairs

stated that the cuts occurred somewhere in Cote de’Ivoire and Senegal, with an attendant disruption in Portugal.

The statement confirmed that Cable companies – West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe have experienced faults while SAT3 and MainOne have downtime.

It noted that similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), Asia-Africa-Europe 1 (AAE1), are said to have been cut at some point around the Red Sea, resulting in degradation of services across on these routes.

In Nigeria and other West African countries, according to the statement, Internet access and speed have experienced disruptions in the networks of service providers in the affected countries.

The Commission however assured that operators of these cables have commenced repairs already, and services are gradually being restored.

“They have promised to work round the clock to ensure that services are restored to the affected countries within the shortest possible time.

It is important to bring this information to the knowledge of corporate and individual consumers on these services” NCC said.


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