The Nigerian Communications Commission (NCC), has resolved to grant approval for tariff adjustment requests by Network Operators in response to alleged prevailing market conditions.

In a statement, the NCC said the approval will be granted in pursuant to its power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and charges by telecommunications operators

Statement signed by Reuben Muoka, Director, Public Affairs of the NCC hinted that the adjustment, capped “at a maximum of 50 per cent of current tariffs, though lower than the over 100 per cent requested by some network operators, was arrived at taking into account ongoing industry reforms that will positively influence sustainability

“These adjustments will remain within the tariff bands stipulated in the 2013 NCC Cost Study, and requests will be reviewed on a case-by-case basis as is the Commission’s standard practice for tariff reviews. It will be implemented in strict adherence to the recently issued NCC Guidance on Tariff Simplification, 2024.”

The Statement stated further that the tariff rates have remained static since 2013, despite the increasing costs of operation faced by telecom operators, explaining that the approved adjustment is aimed at addressing the significant gap between operational costs and current tariffs while ensuring that the delivery of services to consumers is not compromised.

These adjustments, according to the NCC “will support the ability of operators to continue investing in infrastructure and innovation, ultimately benefiting consumers through improved services and connectivity, including better network quality, enhanced customer service, and greater coverage.

“Recognising the concerns of the public, this decision was made after extensive consultations with key stakeholders across the public and private sectors.

“The NCC has prioritised striking a balance between protecting telecom consumers and ensuring the sustainability of the industry, including the thousands of indigenous vendors and suppliers who form a critical part of the telecommunications ecosystem”.

The NCC also said it recognises the financial pressures faced by Nigerian households and businesses and remains deeply empathetic to the impact of tariff adjustments.

To this end, the Commission said it has “mandated that operators implement these adjustments transparently and in a manner that is fair to consumers. Operators are also required to educate and inform the public about the new rates while demonstrating measurable improvements in service delivery”

The NCC also reaffirms its dedication to fostering a resilient, innovative, and inclusive telecommunications sector, assuring beyond protecting consumers to ensure long-term sustainability of the industry, it will support indigenous vendors and suppliers, and promote the overall growth of Nigeria’s digital economy.